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4XGUARD |
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| Shipping Policies |
- Orders are most easily placed via this website - www.4xGuard.com
- We use PayPal and accept all major credit cards.
- Outside the U.S.A international customers must use a US-based forwarding company to route their shipments.
- Orders will be shipped in the order in which they are placed, usually within a week of receipt.
- You will receive a confirmation as soon as we get your order.
- For all 4xGuard products a message will be sent soon after shipping that includes a tracking number for the merchandise.
- Should problems arise at any time, or if you have questions about ordering, please contact us via email at sales@4xguard.com.
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| Limited Warranty |
- Non-4xGuard products have a separate warranty, and customers are directed to the websites of those manufactuers for further information. 4xGuard will facilitate warranty claims but is not otherwise responsible.
- There is no warranty on the finish of 4xGuard products due to the nature of their intended use.
- Due to their intended off-road use and thus potential for damage, 4xGuard products can be returned for a refund of original cost minus a 20% restocking fee for a period of 7 calendar days from date of receipt if the product is in unused condition and returned in the original package with packing material. This return policy covers defects in material and workmanship, as well as customer satisfaction. Shipping and handling costs are non-refundable.
- After the initial “product satisfaction” period (7 days), the 4xGuard warrants its products to be free from defects in material and workmanship for a period of 1 year from date of purchase; this policy is applicable to the original purchaser only. Exclusions—
- Any damage caused by acts of nature, improper installation (see below), misuse, abuse or neglect.
- Damage caused by impacts with any object is not covered by this warranty.
- For any warranty issue an authorization must be first obtained from 4xGuard PRIOR to removal of the product from the vehicle. Claims require photographic evidence of the damage or defect taken BEFORE the product is removed. Contact: sales@4xguard.com
- Determination of whether or not a product is covered by this warranty will be made by 4xGuard at its sole and exclusive discretion. If determined to be covered, 4xGuard’s responsibility is limited to repair or replacement of the damaged or defective part only
- 4xGuard is not responsible for any costs, losses or damages incurred as the result of the installation and use of its products.
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| Contact Info |
- Via email (preferred): sales@4xguard.com
- Via phone: (+1) 855.JEEP.IFS (855-533-7437)
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